Initial Findings – Any Surprises?
For the first of my updates I thought it would be good to highlight some of the key initial findings from the research and interviews that I have conducted.
Some of these initial findings will be old news, it is stuff that we are all familiar with but I still think it is worthwhile outlining some of the common issues and recurring themes that are out there, if nothing else it is a reminder of some of the work that needs doing.
10 Key Findings:
- Family Businesses typically leave it too late to prepare and plan a transition between generations.
- It is often not until a pain point is suffered that advice is sought
- There was no common theme as to who is seen as the first port of call when advice is needed.
- All of the family businesses I spoke with said that they would have benefitted from taking advice sooner.
- Most feel alone with their issues and do not feel that they have a support network
- Typically there are two ‘types’ of adviser. Transactional based and relationship based.
- Transactions alone may create a ‘solution’, but where there is an underlying issue, this is rarely solved purely through a transaction.
- There is a lack of long term succession planning from most businesses and some advisers.
- Collaboration between advisers is, at best, poor!
- Despite the general lack of framework and corporate governance the biggest single underlying issue is usually human emotions.
As I mentioned some of these initial findings may not come as a surprise but it does highlight some issues and opportunities.
- How do you stand out as a business focussed on building a long term, mutually successful relationship rather than just ‘sell’ the client an off the shelf solution?
- What do you do to encourage people to seek advice, before they hit a pain point?
- How far into the future do you look when speaking to and advising family businesses?
- How often are businesses encouraged to review their plans to ensure that they remain appropriate?
I will be tackling this from a ‘consumers’ perspective within the book and have my own thoughts and ideas from a professional adviser perspective but I would love to hear from you on the above.
Email me at russell.haworth@proposito.co.uk with your thoughts